Reliable customer care, every step of the way
Your success is our priority. That’s why our support services are built on the trusted ITIL 4 framework, ensuring fast, accurate, and seamless assistance whenever you need it. Most issues are resolved remotely, saving you time and reducing the need for costly and time-consuming on-site visits.
We offer three tailored service level plans to suit a range of needs—from everyday professional support to critical business continuity. Whether you need prompt technical help or dedicated assistance to protect your operations, our goal is always the same: to resolve issues quickly and keep your business running smoothly.
Our Customer Satisfaction Rating
With a CSAT (Customer Satisfaction Rating) of 4.7 out of 5, we have a track record of consistently delivering high-quality support.
One point of contact
We are your primary contact for everything related to digital signage, providing fast and straightforward support without unnecessary bureaucracy. In most cases, we find a solution during the very first call. And the best part? We do it with a positive attitude.
Monitoring
System health matters. That’s why we offer live monitoring to keep an eye on your displays and software for any errors or downtime. This helps us minimize disruptions and keep your digital signage solutions running smoothly.
Remote management
We manage and maintain your digital signage systems remotely, allowing us to resolve most issues without the need for on-site visits. This helps us reduce unnecessary service drives, supporting both your operations and our shared commitment to lowering emissions.